Shipping Policy
At Volyd, we are committed to delivering your order as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location.
- United States: 5–10 business days
- Canada: 5–10 business days
- United Kingdom: 5–10 business days
- Europe: 5–10 business days
- Australia & New Zealand: 7–12 business days
- Rest of the World: 7–15 business days
Please note that these are estimated delivery times and may vary due to customs, weather conditions or carrier delays.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Please allow up to 48 hours for tracking information to become available.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, Volyd may offer free shipping promotions on selected products or orders.
Delays
While we always aim to deliver your order on time, occasional delays may occur due to circumstances beyond our control.
If your order has not arrived within the estimated timeframe, please contact our support team and we'll be happy to assist you.
Incorrect Address
Please ensure your shipping address is accurate before placing your order.
Volyd cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
Contact Us
If you have any questions regarding shipping or your order, please visit our Contact page or reach out to our customer support team.